Frequently Asked Questions

  • Home
  • /
  • Frequently Asked Questions

Emergency Contacts

GMU Crisis Service:
703-993-2380, option 1
or
GMU Police: 703-993-2810
or
911
@caps_gmu

@caps_gmu

  • POV: Things your therapist wants you to know. April is Counseling Awareness Month! We hope you know that behind every session, there's a therapist that listens and cares about you more than words can say 💭✨️
  • We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
  • April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
  • When the college stress is hitting you harder than your coffee, we got you! 📚 Let Mel tell you about some simple yet effective tips to ease the stress and make your stress a bit lighter!
  • Join CAPS, @cwb_mason , and other campus partners for refreshing treats, games, resources, giveaways, and more! This event is perfect for students looking to recharge and have some fun! #SIWB24 If ADA accommodations are needed, please contact CAPS at least 24 hours prior to the event. Interested in volunteering for this event? DM us to find out how.
View on Instagram
@caps_gmu
@caps_gmu
•
Follow
POV: Things your therapist wants you to know. April is Counseling Awareness Month! We hope you know that behind every session, there's a therapist that listens and cares about you more than words can say 💭✨️
1 day ago
View on Instagram |
1/5
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
@caps_gmu
@caps_gmu
•
Follow
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
4 days ago
View on Instagram |
2/5
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
@caps_gmu
@caps_gmu
•
Follow
April is Sexual Assault Awareness Month. Speak up, stand together, and support each other in creating spaces where everyone feels safe and valued. 🩵 #sexualassaultawarenessmonth #sexualassaultawareness #mentalhealth
1 week ago
View on Instagram |
3/5
@caps_gmu
@caps_gmu
•
Follow
When the college stress is hitting you harder than your coffee, we got you! 📚 Let Mel tell you about some simple yet effective tips to ease the stress and make your stress a bit lighter!
2 weeks ago
View on Instagram |
4/5
Join CAPS, @cwb_mason , and other campus partners for refreshing treats, games, resources, giveaways, and more! This event is perfect for students looking to recharge and have some fun! #SIWB24 If ADA accommodations are needed, please contact CAPS at least 24 hours prior to the event. Interested in volunteering for this event? DM us to find out how.
@caps_gmu
@caps_gmu
•
Follow
Join CAPS, @cwb_mason , and other campus partners for refreshing treats, games, resources, giveaways, and more! This event is perfect for students looking to recharge and have some fun! #SIWB24 If ADA accommodations are needed, please contact CAPS at least 24 hours prior to the event. Interested in volunteering for this event? DM us to find out how.
2 weeks ago
View on Instagram |
5/5

Is CAPS only for students in crisis?

Who is eligible for services and what do they cost?

What types of professionals provide services at CAPS and are they licensed?

Do your mental health professionals represent diverse backgrounds and identities?

How do I make an appointment and what if I need help today?

What is TimelyCare? How do I access it?

I am a campus partner who is concerned about a student, what options are available to me and the student today?

I am a NOVA student in the ADVANCE program, what services can I access through CAPS?

How do I cancel or re-schedule an appointment?

What should I do if I am concerned about a student?

For Faculty/Staff and Caregivers

What steps should I take to make sure that I have mental health care while studying at Mason?

What are my rights as a client? 

Is my information confidential?

How can I get a letter or my medical records?

How can I interview a CAPS staff member?

Group Therapy FAQ’s

What if I have a question that is not included here? Please give us a call or come into CAPS and we will happily answer any questions you have.