Who is eligible for services and what do they cost?

Emergency Contacts


Online Crisis Chat

Crisis Text Line

  • Text HOME to 741741


  • 703-527-4077

National Suicide Prevention Lifeline

  • 988
  • 800-273-8255

Mason Sexual and Intimate Partner Violence Crisis Line

  • 703-380-1434

The Steve Fund (for students of color)

  • Text STEVE to 741741

Trans Lifeline (for the trans community)

  • 877-565-8860

The Trevor Project's TrevorLifeline (for LGBTQ+ students)

  • 866-488-7386

Veterans Crisis Line (for Veterans)

  • 800-273-8255, Press 1

Mason Police

  • 703-993-2810

Services are available to currently enrolled and registered Mason students and are free (they are funded by part of your tuition dollars).

During the pandemic, all services are offered via teletherapy.  Students must be at a location physically within the Commonwealth of Virginia during the time that services are provided.

Teleservices Information for Students

Teleservices are conducted and documented in a confidential manner according to applicable laws in similar ways to in-person services. There are, however, additional considerations including:

  • Teleservices involve alternative forms of communication that may reduce visual and auditory cues and increase the likelihood of misunderstanding one another.
  • Sessions could be disrupted or delayed, or communications distorted due to technical failures.
  • In rare cases, security protocols could fail and your confidential information could be accessed by unauthorized persons. CAPS works to reduce these risks by using secure videoconferencing software.
  • You may only engage in sessions when you are physically in Virginia. Your provider will confirm your current location at the beginning of each session.
  • You will not record any sessions, nor will CAPS record your sessions without your written consent.

Should there be technical problems with the secure virtual software, the backup plan is contact by phone.  Make sure that CAPS has a correct phone number at which you can be reached, and have your phone with you at session times.  If you are unable to connect or get disconnected, please try to connect again.  If problems continue, call CAPS at 703-993-2380.