Making an Appointment

If you are interested in scheduling an appointment with a clinician at our office, please call Counseling and Psychological Services at (703) 993-2380 any time during our business hours. The first step is to complete an Initial Consultation, during which you will speak briefly with a clinician to discuss your concerns and options for support. Administrative Assistants at Counseling and Psychological Services will help schedule the Initial Consultation appointment, and as part of the process, will ask for your name, contact information, and a few other pieces of information. Initial Consultation appointments will occur primarily by telephone, though in-person Initial Consultations will be made available to students when needed. Initial Consultations that occur in-person will generally be the same as consultations by telephone with the exception of some paperwork that will be completed prior to meeting with a clinician.

We aim to speak with students for an Initial Consultation appointment within four business days of requesting an appointment at Counseling and Psychological Services. However, you can come to CAPS that day for a Crisis Consultation and speak with an on-call clinician if you are concerned about your ability to keep yourself or others safe or are currently experiencing significant emotional distress.

What happens when we call you for your Initial Consultation by phone?

A clinician will call you at the time of the scheduled Initial Consultation, and you can expect to speak with the clinician for about 15 minutes. Although the appointment typically lasts around 15 minutes, we ask that you are available for at least 30 minutes in case we need more time to address your needs. Please be aware that our telephone number may appear as private or unavailable. The clinician who contacts you will be asking several questions of a confidential nature that you may not wish to answer in public, so we recommend that you identify a private location for the time of the appointment.

During the appointment, the clinician will collect some preliminary information about you and your concerns to help identify how best to address your needs. This may involve group counseling, skills-based workshops, time limited individual counseling, case management and referral assistance at Counseling and Psychological Services, or possibly a referral to a clinician in the community. Please note that if you are referred for services at Counseling and Psychological Services, you may or not be matched with the clinician you spoke with over the phone. However, your assigned clinician will coordinate with the clinician who conducted the Initial Consultation to ensure they understand the nature of your concerns.

Counseling services are offered at the Fairfax, Arlington, and Science and Technology campuses so please let your clinician know if your needs include services at a specific campus location.

We are glad that you are exploring options for support and assistance. Please know that we are available to help support you so contact us if you have any additional questions about how to connect with a clinician at Counseling and Psychological Services.

In Crisis?

Emergency Contacts

    Crisis Text Line
    Text 741-741
    National Suicide
    Prevention Lifeline
    Veterans Crisis Line
    800-273-8255, Press 1
    Mason Sexual and Intimate Partner Violence Crisis Line
    Trans Lifeline

Non-Emergency Contacts

    Counseling and Psychological Services
    Student Support
    Mason Police