Make an Appointment

If you are interested in speaking with a clinician at Counseling and Psychological Services (CAPS) or learning more about our services, please call CAPS at 703-993-2380. The first step will be to briefly check-in with a clinician to discuss options for support.   If appropriate, we will then offer you an appointment to complete an Initial Consultation (IC). We aim to meet with students for Initial Consultation (IC) appointments on the same day that they contact CAPS. 

Please note, IC appointments are offered on a first come, first served basis. We encourage you to call earlier in the day if possible as demand for services varies and spaces may become limited for a same day appointment.  During the IC, you will speak with a clinician briefly to discuss your concerns and review options for support. We carefully assess the needs of every student who seeks services at CAPS. As such, it is difficult to determine exactly when your appointment may be scheduled. However, every effort will be made to have your needs assessed as soon as possible.  

In response to the COVID-19 pandemic, CAPS services are being offered virtually via a HIPAA-compliant virtual platform. CAPS is offering virtual services to all Mason students.  Students must be physically located in Virginia and have access to a private space with a secure internet connection at the time of receiving services. Students located outside of Virginia may still be supported with a case management appointment in order to try to connect you with a provider in your area.

After completing an Initial Consultation, the clinician you meet with will discuss next steps. Options for support may include: 

  1. Scheduling you for a longer intake appointment in order to receive time-limited individual therapy services at CAPS.
  2. Participation in other services offered through CAPS including group therapy, virtual skills-based workshops, online self-help, time-limited psychiatry, and learning services.
  3. Referrals to off-campus treatment in which case your clinician will help you find appropriate, affordable, and accessible treatment provider(s). 
  4. Consultation with a different office on campus such as Student Support and Advocacy, Disability Services, and Student Health Services.

CAPS provides training for doctoral-level interns and externs, so you may work with a clinician who is under the supervision of a licensed clinical staff member at CAPS. We are glad that you are exploring options for assistance. Please contact us if you have any additional questions or concerns. 

*Please note, if you are concerned about your ability to keep yourself or others safe or are currently experiencing significant emotional distress, we encourage you to contact CAPS Monday through Friday between the hours of 8:30 am and 4:00 pm for a same day Crisis Consultation with an on-call clinician.  You may also access CAPS after normal business hours by calling our main number at 703-993-2380 and select option 1, in order to speak with a crisis counselor.