Making an Appointment

If you are interested in speaking with a clinician at Counseling and Psychological Services (CAPS), the first step is to complete an Initial Consultation (IC). During the IC, you will speak with a clinician briefly (around 15 minutes) to discuss your concerns and review options for support. To help support the diverse needs of Mason students, we offer Initial Consultations by phone or in person. If you request an IC by phone, you must be located in Virginia at the time of the phone call.

There are two options for attending an Initial Consultation.

  1. You can schedule an IC with a clinician by calling CAPS at 703-993-2380 or stopping by SUB-I, Room 3129 during our business hours to schedule this appointment. Support Staff at CAPS will help schedule your IC. As part of the process, they will ask for your name, contact information, and a few other pieces of information.
  1. Alternatively, you can walk into CAPS between 12:30 and 2:30 pm Tuesday through Thursday starting the week of May 20, 2019, and meet with a clinician. These walk-in Initial Consultation appointments are the same as the scheduled Initial Consultations. Please note that these walk-in appointments are offered on a first-come first-serve basis until filled. We carefully assess the needs of every student that seeks services at CAPS. As such, it is difficult to determine how long you may have to wait to be seen during our walk-in hours. However, every effort will be made to have your needs assessed as soon as possible.

*Please note, if you are concerned about your ability to keep yourself or others safe or are currently experiencing significant emotional distress, we encourage you to come to CAPS Monday through Friday between the hours of 8:30 am and 4:30 pm for a same day Crisis Consultation with an on-call clinician.

After completing an Initial Consultation, the clinician you meet with will discuss next steps. Options for support may include:

  1. Referrals to off-campus treatment in which case your clinician will help you find appropriate, affordable, and accessible treatment provider(s).
  2. Consultation with a different office on campus such as Student Support and Advocacy, Disability Services, and Student Health Services.
  3. Participation in services offered through CAPS including skills-based workshops, online self-help, Mind Spa, group therapy, time-limited individual therapy, time limited psychiatry, and learning services.

Counseling services are offered at the Fairfax, Arlington, and Science and Technology campuses so please let your clinician know if your needs include services at a specific campus location. With your permission, a graduate clinician-in-training at CAPS may also participate in your Initial Consultation.

We are glad that you are exploring options for assistance. Please contact us if you have any additional questions or concerns.

In Crisis?

Emergency Contacts

Online Crisis Chat

Crisis Text Line

    Text 741-741



National Suicide

    Prevention Lifeline

Veterans Crisis Line

    800-273-8255, Press 1

Mason Sexual and Intimate Partner Violence Crisis Line




Trans Lifeline


Non-Emergency Contacts

Counseling and Psychological Services


Student Support and Advocacy Center


Mason Police