After-Hours Crisis Support

New After-hours Crisis Service for Mason Students

Beginning July 15, 2020, Counseling and Psychological Services (CAPS) is partnering with ProtoCall Services to provide after-hours crisis services for Mason students. ProtoCall is a crisis hotline staffed by licensed clinicians to provide crisis intervention and referral services from 5:00pm to 8:30am Monday to Friday and 24 hours on the weekends. Students may call ProtoCall for reasons ranging from anxiety or relationship distress to suicidal ideation or other serious mental health issues.

If you are a student in crisis:

Please call CAPS at 703-993-2380. Between the hours of 8:30am and 5:00pm, you will be connected to the CAPS office. After 5:00pm and on the weekends, you will be directed to “press 1” in order to be connected directly to a ProtoCall crisis counselor.

If you are a faculty or staff member with concerns about a student: 

Please call CAPS at 703-993-2380. Between the hours of 8:30am and 5:00pm, the CAPS office will assist you. After normal business hours and on weekends, you will be directed to “Press 1” in order to connect ProtoCall with the student in need. ProtoCall can also provide guidance to faculty or staff on how to support a student in crisis.

If a student is experiencing a medical emergency or is in a life-threatening situation, please contact 911 directly, and clearly state the student’s location (on campus or off campus) for an immediate response. Mason police may also be called for assistance at 703-993-2810.

In Crisis?

Emergency Contacts

Online Crisis Chat

Crisis Text Line

    Text HOME to 741-741

CrisisLink

    703-527-4077

National Suicide Prevention Lifeline 

    800-273-8255

Veterans Crisis Line

    800-273-8255, Press 1

Mason Sexual and Intimate Partner Violence Crisis Line

    703-380-1434

TrevorLifeline

    866-488-7386

Trans Lifeline

    877-565-8860

Mason Police

    703-993-2810