Utilizing Your Health Insurance

Emergency Contacts

GMU Crisis Service:
703-993-2380, option 1
or
GMU Police: 703-993-2810
or
911
@caps_gmu
  • As Suicide Prevention Awareness Month concludes, we want to emphasize the importance of staying informed, open-minded, and unafraid when talking about suicide.

CAPS is thrilled to introduce Kognito, an advanced platform designed to train users on suicide prevention and offer support on how to navigate mental health related discussions. It's now accessible to all Mason community members. Learn how you can positively influence the well-being of your loved ones and friends. 

To get started, visit caps.gmu.edu/trainees/kognito/

#suicidepreventionmonth #mentalhealthmatters #youarenotalone #gmu #gmucaps #gmucampus
  • Join us for a day of self-care and community support at our IMALIVE Mental Health Fair. Let's break the stigma and prioritize our mental well-being together! Don't miss this chance to have some fun while expanding your knowledge on mental health! 

To sign up as a volunteer for this event, please visit https://cglink.me/2d7/r2218284 

For ADA accommodations, contact CAPS at 703-993-2380

#MentalHealthMatters #IAMALIVE #MentalHealthFair #GMU_CAPS #gmucampus
  • Understanding Anxiety: Unveiling the Invisible Struggle 🧠✨Anxiety can make you feel alone and overwhelmed. Be gentle with yourself, celebrate small achievements, and remember, anxiety doesn't define you. 

🌟 Seeking help is a sign of strength, not weakness. We are here to support you, reach out to us!

#AnxietySymptoms #MentalHealthMatters #AnxietyJourney #SelfCare #MasonCAPS #GMU_CAPS #gmucampus
  • 🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ

Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum.

#BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
  • 🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎

 #HispanicHeritageMonth
As Suicide Prevention Awareness Month concludes, we want to emphasize the importance of staying informed, open-minded, and unafraid when talking about suicide. CAPS is thrilled to introduce Kognito, an advanced platform designed to train users on suicide prevention and offer support on how to navigate mental health related discussions. It's now accessible to all Mason community members. Learn how you can positively influence the well-being of your loved ones and friends. To get started, visit caps.gmu.edu/trainees/kognito/ #suicidepreventionmonth #mentalhealthmatters #youarenotalone #gmu #gmucaps #gmucampus
3 days ago
View on Instagram |
1/5
Join us for a day of self-care and community support at our IMALIVE Mental Health Fair. Let's break the stigma and prioritize our mental well-being together! Don't miss this chance to have some fun while expanding your knowledge on mental health! 

To sign up as a volunteer for this event, please visit https://cglink.me/2d7/r2218284 

For ADA accommodations, contact CAPS at 703-993-2380

#MentalHealthMatters #IAMALIVE #MentalHealthFair #GMU_CAPS #gmucampus
Join us for a day of self-care and community support at our IMALIVE Mental Health Fair. Let's break the stigma and prioritize our mental well-being together! Don't miss this chance to have some fun while expanding your knowledge on mental health! To sign up as a volunteer for this event, please visit https://cglink.me/2d7/r2218284 For ADA accommodations, contact CAPS at 703-993-2380 #MentalHealthMatters #IAMALIVE #MentalHealthFair #GMU_CAPS #gmucampus
1 week ago
View on Instagram |
2/5
Understanding Anxiety: Unveiling the Invisible Struggle 🧠✨Anxiety can make you feel alone and overwhelmed. Be gentle with yourself, celebrate small achievements, and remember, anxiety doesn't define you. 🌟 Seeking help is a sign of strength, not weakness. We are here to support you, reach out to us! #AnxietySymptoms #MentalHealthMatters #AnxietyJourney #SelfCare #MasonCAPS #GMU_CAPS #gmucampus
2 weeks ago
View on Instagram |
3/5
🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ

Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum.

#BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ

Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum.

#BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ

Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum.

#BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ

Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum.

#BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
🌈 It’s Bisexuality Awareness Week! πŸ³οΈβ€πŸŒˆ Let's celebrate love in all its beautiful forms! πŸ©·πŸ’œπŸ’™ This Bisexuality Awareness Week, let's spread love, acceptance, and understanding. Bisexuality is a beautiful part of the LGBTQ+ spectrum. #BisexualityAwarenessWeek #LoveisLove #Youarevalid #LGBTQ #SpreadLove #Bivisibility #Bisexuality #gmu #gmucaps #gmucampus
2 weeks ago
View on Instagram |
4/5
🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎

 #HispanicHeritageMonth
🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎

 #HispanicHeritageMonth
🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎

 #HispanicHeritageMonth
🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎

 #HispanicHeritageMonth
🌟 Celebrating Hispanic Heritage Month 🌟 Join us in honoring the rich history and contributions of the Hispanic community. Swipe for a treasure trove of educational resources and to learn about this vibrant community. Let's learn, grow, and celebrate together! 🌎 #HispanicHeritageMonth
2 weeks ago
View on Instagram |
5/5

You do not need to use your insurance to pay for private (off-campus) mental health care, but many people do to cover some of the costs. Keep in mind that you are responsible for paying any fees that are not covered by the insurance company.

It is helpful to determine your insurance benefits before attending your first appointment. To do so, call the customer service number on your card and ask to speak with a representative. You should be prepared to provide them with your name, insurance ID number, date of birth, and home address. If you are covered by someone else’s insurance plan (e.g., your parents), you may need to provide their information. You may also use your insurance website to find out information about your benefits.

Tell the representative that you are interested in understanding your mental health benefits. These are sometimes referred to as β€œbehavioral health” benefits. Please note that not all insurance plans provide mental/behavioral health benefits.

Consider asking the following questions:

  • Does my plan cover mental health outpatient visits?
  • What is the difference between β€œin-network” and β€œout-of-network” providers?
  • Must I see someone on the provider list?
  • Is there anything I need to do to have my sessions covered by insurance?
  • How does my coverage differ if I see a provider who is β€œout-of-network”?
  • For how many sessions can I be seen?
  • What is my co-pay (dollar amount you are responsible for at each visit) or co-insurance (percentage of the cost of each visit you are responsible for)?
  • Is there a deductible (the amount you need to pay before your insurance starts paying their portion of the cost) that I need to pay? If yes, how much is it? How much has been paid to date and how much do I have left to pay?
  • Do I need pre-authorization or a referral before meeting with a provider?

If you will be submitting claims:

  • What information will you need from my provider for my claims to be paid?
  • Where do I send my claims?
  • Approximately how long does it take to receive reimbursement?

How to find a provider covered by your insurance:

  • Call your insurance company and request a list of local providers.
  • Go to your insurance company’s website to search for local providers:
    • You may need to create an account or register using your policy number.
    • Look for a section such as β€œfind a doctor,” β€œphysician search,” β€œprovider search,” β€œproviders,” or β€œprovider directory.”
    • Choose/enter your particular insurance plan.
    • Choose/enter your zip code and driving distance range.
    • For provider type or type of physician, choose β€œbehavioral health” or β€œmental health.”

On some sites, you will need to specify a type of provider. Mental health professionals who provide counseling include psychologists, social workers, professional counselors, and marriage & family therapists. Psychiatrists and psychiatric or mental health nurse practitioners can prescribe psychiatric medication. To get the most choices, be sure to search each of these types of providers separately.

Mason Student Health Insurance