How do I cancel or re-schedule an appointment?

As part of the MASON community, we ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. You can do this by calling the front desk Monday – Friday between 8:30 – 5:00 p.m. at 703-993-2380 as soon as you become aware that you cannot attend your scheduled appointment.

*Please note that in the event that a counselor cannot keep a scheduled appointment with you, we will attempt to contact you by phone or through the email you provided us with to reschedule.

In Crisis?

Emergency Contacts

Online Crisis Chat

Crisis Text Line

    Text HOME to 741-741

CrisisLink

    703-527-4077

National Suicide Prevention Lifeline 

    800-273-8255

Veterans Crisis Line

    800-273-8255, Press 1

Mason Sexual and Intimate Partner Violence Crisis Line

    703-380-1434

TrevorLifeline

    866-488-7386

Trans Lifeline

    877-565-8860

Mason Police

    703-993-2810