How do I cancel or re-schedule an appointment?

As part of the MASON community, we ask that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. You can do this by calling the front desk at 703-993-2380 as soon as possible after you become aware that you cannot attend your scheduled appointment.  You can leave a voicemail message indicating your name, G#, and that you are canceling your appointment.

*Please note that in the event that a counselor cannot keep a scheduled appointment with you, we will attempt to contact you by phone or through the email you provided us with to reschedule.

In Crisis?

Emergency Contacts

Online Crisis Chat

Crisis Text Line

    Text 741-741

CrisisLink

    703-527-4077

National Suicide

    Prevention Lifeline
    800-273-8255

Veterans Crisis Line

    800-273-8255, Press 1

Mason Sexual and Intimate Partner Violence Crisis Line

    703-380-1434

TrevorLifeline

    866-488-7386

Trans Lifeline

    877-565-8860

Non-Emergency Contacts

Counseling and Psychological Services

    703-993-2380

Student Support and Advocacy Center

    703-993-3686

Mason Police

    703-993-2810