Frequently Asked Questions

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Emergency Contacts

GMU Crisis Service:
703-993-2380, option 1
or
GMU Police: 703-993-2810
or
911
@caps_gmu

@caps_gmu

  • It's finals week, make sure you do small (or big) things to take care of yourself! Embrace the power within. You are capable, you are worthy. #dailyaffirmations ✨️
  • As May arrives, the blossoming flowers serve as a reminder for us to also nurture ourselves! 🌼 Let this Mental Health Awareness Month be the time to prioritize our wellbeing. If you are interested in initiating services, call us at 703-993-2380.
  • Sunshine, smiles, and stress-free vibes! ☀️ A huge shout-out to everyone who brought their amazing energy to our Stress Less Event! Who knew unwinding could taste so sweet? 🍭 Special thanks to our partners: @cwb_mason @masonlearningservices @masonstudenthealth @mymasoncoach
  • POV: Things your therapist wants you to know. April is Counseling Awareness Month! We hope you know that behind every session, there's a therapist that listens and cares about you more than words can say 💭✨️
  • We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
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It's finals week, make sure you do small (or big) things to take care of yourself! Embrace the power within. You are capable, you are worthy. #dailyaffirmations ✨️
17 hours ago
View on Instagram |
1/5
@caps_gmu
@caps_gmu
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Follow
As May arrives, the blossoming flowers serve as a reminder for us to also nurture ourselves! 🌼 Let this Mental Health Awareness Month be the time to prioritize our wellbeing. If you are interested in initiating services, call us at 703-993-2380.
6 days ago
View on Instagram |
2/5
@caps_gmu
@caps_gmu
•
Follow
Sunshine, smiles, and stress-free vibes! ☀️ A huge shout-out to everyone who brought their amazing energy to our Stress Less Event! Who knew unwinding could taste so sweet? 🍭 Special thanks to our partners: @cwb_mason @masonlearningservices @masonstudenthealth @mymasoncoach
1 week ago
View on Instagram |
3/5
@caps_gmu
@caps_gmu
•
Follow
POV: Things your therapist wants you to know. April is Counseling Awareness Month! We hope you know that behind every session, there's a therapist that listens and cares about you more than words can say 💭✨️
2 weeks ago
View on Instagram |
4/5
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
@caps_gmu
@caps_gmu
•
Follow
We all experience grief at some point in our lives. So, how do we navigate it? Your feelings are valid 💖. If you need support, please call CAPS at 703-993-2380.
2 weeks ago
View on Instagram |
5/5

Is CAPS only for students in crisis?

Who is eligible for services and what do they cost?

What types of professionals provide services at CAPS and are they licensed?

Do your mental health professionals represent diverse backgrounds and identities?

How do I make an appointment and what if I need help today?

What is TimelyCare? How do I access it?

I am a campus partner who is concerned about a student, what options are available to me and the student today?

I am a NOVA student in the ADVANCE program, what services can I access through CAPS?

How do I cancel or re-schedule an appointment?

What should I do if I am concerned about a student?

For Faculty/Staff and Caregivers

What steps should I take to make sure that I have mental health care while studying at Mason?

What are my rights as a client? 

Is my information confidential?

How can I get a letter or my medical records?

How can I interview a CAPS staff member?

Group Therapy FAQ’s

What if I have a question that is not included here? Please give us a call or come into CAPS and we will happily answer any questions you have.